What We Offer

European Auto Service in Redmond

Our master technicians specialize exclusively in Audi, BMW, Mercedes-Benz, Porsche, Volvo, and all European vehicles. Below you’ll find detailed information about each service we offer, what’s involved, and why it matters for your vehicle.

Brake Service

Brake pad and rotor replacement, hydraulic system repairs, brake fluid service, caliper service, and ABS diagnostics for all European vehicles.

What we do:

Brake pad and rotor replacement, hydraulic system repairs, brake fluid service, caliper service, and ABS diagnostics for all European vehicles.

What’s included in a brake service:

Why brake service matters:

European vehicles use high-performance braking systems designed for aggressive stopping power. Worn pads can damage rotors, degraded brake fluid absorbs moisture and reduces performance, and seized caliper pins cause uneven pad wear. Regular brake inspections catch these issues before they become expensive repairs.

How often: Inspect every 10,000 miles. Most brake pads last 30,000-50,000 miles depending on driving style.

Common brake repairs by brand:

BMW

Brake sensor replacement, parking brake actuator service

Mercedes

SBC brake system service, brake wear sensor replacement

Audi

Brake pad replacement, caliper service

Porsche

Ceramic brake service, brake fluid flush

Volvo

Brake pad replacement, ABS module diagnostics

Diagnostic Service

Comprehensive fault diagnosis using manufacturer-specific diagnostic tools and systematic testing procedures.

What we do:

Comprehensive fault diagnosis using manufacturer-specific diagnostic tools and systematic testing procedures. We identify root causes, not just clear warning lights.

What’s included in a diagnostic:

Why proper diagnostics matter:

Generic code readers can tell you that something is wrong. Manufacturer-specific tools tell you what is wrong and why. A check engine light might show “oxygen sensor fault,” but proper diagnosis reveals whether it’s a failed sensor, an exhaust leak, or a fuel system issue causing incorrect readings.

Common diagnostic scenarios:

Suspension Service

Suspension component replacement, bushing service, shock and strut replacement, and complete suspension system evaluation.

What we do:

Suspension component replacement, bushing service, shock and strut replacement, and complete suspension system evaluation.

What’s included in suspension service:

Why suspension service matters:

European vehicles are engineered for precise handling and ride quality. Worn suspension components create noise, poor handling, uneven tire wear, and can affect alignment. Control arm bushings deteriorate with age, shocks lose damping ability, and ball joints develop play—all compromising the handling characteristics your vehicle was designed to deliver.

Signs you need suspension service:

Common suspension repairs by brand:

BMW

Control arm replacement, subframe bushing service, strut mount replacement

Mercedes

Airmatic suspension repair, control arm replacement, ABC hydraulic suspension service

Audi

Control arm replacement, strut replacement, stabilizer link replacement

Porsche

Shock replacement, control arm bushing replacement, PASM suspension diagnostics

Volvo

Strut replacement, control arm replacement, sway bar link replacement

Engine Service & Repair

Engine diagnostics, timing system service, oil leak repair, cooling system maintenance, turbocharger service, and engine performance restoration.

What we do:

Engine diagnostics, timing system service, oil leak repair, cooling system maintenance, turbocharger service, and engine performance restoration.

Common engine services:

Why timing system maintenance matters:

Most European engines are interference engines—if the timing belt or chain fails, valves and pistons collide, causing thousands in damage. Timing belts typically require replacement every 60,000-100,000 miles. Timing chains can stretch over time, causing rattling, poor performance, and eventually failure.

Understanding oil leaks:

Oil leaks are common on higher-mileage European vehicles. Gaskets deteriorate with heat cycling. Small leaks aren’t emergencies but should be monitored and repaired before they worsen. We identify the source, explain severity, and provide options.

Common engine repairs by brand:

BMW

Timing chain replacement, valve cover gasket replacement, oil filter housing gasket, VANOS system repair

Mercedes

Oil leak repair, timing chain replacement, turbocharger replacement, balance shaft repair

Audi

Timing belt/chain service, oil consumption repair, turbocharger replacement, carbon cleaning

Porsche

IMS bearing replacement, AOS (air-oil separator) replacement, coolant pipe replacementShock replacement, control arm bushing replacement, PASM suspension diagnostics

Volvo

Timing belt replacement, PCV system repair, turbocharger service, water pump replacement

Transmission Service

Transmission fluid service, DSG clutch replacement, mechatronic unit repair, manual transmission clutch replacement, and transmission diagnostics.

What we do:

Transmission fluid service, DSG clutch replacement, mechatronic unit repair, manual transmission clutch replacement, and transmission diagnostics.

Types of transmissions we service:

Why transmission maintenance matters:

Transmission fluid degrades over time, losing its ability to lubricate and cool. “Lifetime” fluid is a myth—manufacturers use this term to mean “lifetime of the warranty,” not the vehicle. Regular fluid service extends transmission life significantly. DSG transmissions have dual clutch packs that wear like manual clutch discs. Fluid service every 40,000 miles and clutch replacement around 80,000-120,000 miles keeps these transmissions performing properly.

Understanding DSG service:

DSG (Direct Shift Gearbox) and similar dual-clutch transmissions combine manual transmission efficiency with automatic convenience. The dual clutch packs operate in oil and wear over time. Symptoms of worn clutches include: slipping, shuddering during acceleration, delayed engagement, and fault codes.

Common transmission services by brand:

BMW

ZF automatic transmission service, DCT (dual-clutch) service, manual transmission clutch replacement

Mercedes

7G-Tronic fluid service, 5-speed automatic service, transmission mount replacement

Audi

DSG service (DQ250, DQ381, DQ500), S-Tronic clutch replacement, multitronic CVT service

Porsche

PDK service, Tiptronic service, manual transmission service

Volvo

Powershift transmission service, Geartronic fluid change, manual transmission clutch replacement

Electrical System Service

Electrical system diagnostics, battery and charging system service, module replacement and coding, lighting repairs, and network diagnostics.

What we do:

Electrical system diagnostics, battery and charging system service, module replacement and coding, lighting repairs, and network diagnostics.

Common electrical services:

Why proper electrical service matters:

Modern European vehicles have 30-80+ electronic control modules networked together. These modules communicate constantly, sharing data and controlling every system from engine management to climate control. Generic repair shops often replace parts without proper diagnosis or coding, leading to repeat failures and additional problems.

Understanding battery registration:

BMW and Mercedes vehicles monitor battery health and adjust charging based on battery age and condition. When you replace the battery, the system must be told—otherwise it continues using the old charging profile, shortening the new battery’s life.

Common electrical repairs by brand:

BMW

Battery registration, window regulator replacement, adaptive headlight module replacement, key fob programming

Mercedes

SAM module replacement, battery registration, headlight ballast replacement, central locking repair

Audi

MMI system repair, headlight module replacement, window regulator replacement, comfort control module coding

Porsche

Ignition switch replacement, headlight module service, key programming, body control module repair

Volvo

CEM (central electronic module) replacement, headlight replacement, window motor replacement

Chassis & Steering Service

Steering system repair, subframe service, and chassis component replacement.

What we do:

Steering system repair, subframe service, and chassis component replacement.

Steering system services:

Chassis services:

Understanding subframe bushings:

Many European vehicles use rubber bushings to mount the subframe (which holds the engine, transmission, and front suspension). These bushings deteriorate with age, causing clunking, vibration, and poor handling. Replacement restores factory ride quality.

Common chassis repairs by brand:

BMW

Subframe bushing replacement, steering rack replacement, tie rod replacement

Mercedes

Steering rack replacement, subframe bushing service, ball joint replacement

Audi

Subframe bushing replacement, tie rod replacement, wheel bearing replacement

Porsche

Steering rack service, subframe bushing replacement

Volvo

Steering rack replacement, wheel bearing replacement

Our Commitment

What to Expect

Free 15-Minute No-Wrench Inspection

Before we recommend any service, we perform a complimentary inspection without disassembling anything. You get honest recommendations within minutes. We never suggest work we can’t physically show you needs to be done.

Photo and Video Documentation

Every recommendation comes with photos or video of what we’re seeing. You understand exactly what’s happening with your car.

Same-Day Diagnostics

Most vehicles are diagnosed the same day—so you know what’s wrong and what it costs without waiting.

3-Year/36,000-Mile Warranty

Every repair is backed by our industry-leading warranty—triple what most dealerships offer.

Specialists In

Brands we Service

Schedule Service

OTTO European Repair

Same-day service available!